Privacy Policy

1. Controller

PB Factoring GmbH, Bundeskanzlerplatz 6, 53113 Bonn, Deutschland, Telephone: +49(0)228 920-28001, Email: support@pb-factoring.it.com.

2. Scope of processing

We process personal data when you contact us, use our website, manage cookie preferences, or when processing is necessary to operate, secure and improve our services.

3. Purposes and legal bases

Processing may be based on Art. 6(1)(b) GDPR (pre-contractual steps and contract performance), Art. 6(1)(c) GDPR (legal obligations), Art. 6(1)(f) GDPR (legitimate interests such as IT security and service operation), and Art. 6(1)(a) GDPR where consent is requested.

4. Contact enquiries

When you send us a message, we process the information you provide to respond to your enquiry, manage follow-up communication, and document the business correspondence. The legal basis is generally Art. 6(1)(b) GDPR and/or Art. 6(1)(f) GDPR.

5. Log data and technical operation

For secure website delivery, our hosting environment may process IP address, request time, requested resource, browser information and similar technical metadata. This is necessary to ensure security, stability and abuse prevention.

6. Cookies and preferences

We use essential cookies and, where consent is provided, optional cookies for analytics and marketing-related functionality. Details are described in our Cookie Policy. Consent choices can be changed at any time through the cookie settings interface.

7. Recipients and processors

We may use service providers that process personal data on our behalf (e.g., hosting and technical support providers). Such providers are selected carefully and contractually bound where required.

8. International transfers

If personal data is processed outside the EEA, we implement appropriate safeguards where legally required, such as adequacy decisions or standard contractual clauses.

9. Storage periods

We retain personal data only as long as necessary for the relevant purpose, legal retention obligations, dispute resolution, and documentation requirements. Contact enquiries are generally retained for a reasonable business period unless longer retention is required by law.

10. Data subject rights

You may have rights to access, rectification, erasure, restriction, objection, data portability, and withdrawal of consent with effect for the future, subject to statutory requirements. You may also lodge a complaint with a competent supervisory authority.

11. Data protection officer

No DPO appointed; contact us at support@pb-factoring.it.com for privacy-related enquiries.

12. Changes to this policy

We may update this Privacy Policy to reflect legal, technical or operational changes. The version published on this page applies.